You can resend the payslip with one click and check whether the message was delivered or opened. The employee should also check their spam folder.
How it works
Start by checking the delivery status in Ant Payslip. A delivered or opened status helps distinguish a delayed notification from an address or delivery problem.
Ask the employee to check their spam or junk folder, because automated payroll messages can sometimes be filtered. Confirm that the email address in the uploaded payroll data is correct.
What this means for your team
If necessary, resend the payslip with one click. The new delivery remains connected to the payslip record so the team can continue tracking the issue.